Before you order
Common questions
What if the recipient isn't at the address?
We call you and agree what to do next: leave it with a neighbour, come back later, or change the time. A second trip may be charged.
Can it be delivered without my name?
It can. In the cart you tick anonymous delivery and the recipient doesn't get the sender's name. There's also an option for us to call the recipient before we set off.
What if you don't have a flower from the bouquet?
The bouquet is made the same day, so it happens. We swap it for a flower of equal value and the same tone, never a cheaper one. If the difference is visible, we ask you first.
How do I pay?
Cash to the courier when the bouquet arrives, or at the shop if you collect it yourself. Card payment on the site isn't switched on yet.
So you don't look further
What we most like sending right now
You pick the time in the cart, at the end. First pick the flowers.
